Privacy Policy

Effective Date: 1/09/2023

1. Introduction

At House of Aura Limited, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, and protection of your information when you use our website, products, or services. By accessing or using our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information:

• Contact Information: Name, email address, phone number, and mailing address.
• Account Information: If you create an account with us, we may collect login credentials and account preferences.

2.2 Usage Information:

• Log Data: Information such as your IP address, browser type, operating system, referring URLs, access times, and pages viewed.
• Device Information: Information about the device you use to access our services, including device type, operating system, and unique device identifiers.

2.3 Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your browsing and usage patterns. You can control the use of cookies through your browser settings.

3. How We Use Your Information

We may use your information for the following purposes:

3.1 Provide and Maintain Services:

• To provide, maintain, and improve our services.
• To process and complete transactions, including purchases and requests for information.

3.2 Communication:

• To communicate with you, respond to your inquiries, and provide customer support.
• To send you important updates, newsletters, promotional materials, and information about our products and services.

3.3 Analytics and Research:

• To analyze usage patterns and trends to improve our services.
• To conduct research and analyze data to enhance user experience and provide more relevant content and recommendations.

3.4 Legal and Security:

• To comply with legal obligations.
• To protect the security and integrity of our services, users, and data.

4. Sharing of Information

We may share your information in the following circumstances:

4.1 Service Providers: We may engage third-party service providers to assist with the provision of our services, and they may have access to your information to perform services on our behalf.

4.2 Legal Compliance: We may disclose your information if required by law, regulation, legal process, or governmental request.

4.3 Business Transactions: In the event of a merger, acquisition, sale of assets, or other business transition, your information may be transferred as part of the transaction.

4.4 Consent: We may share your information with your consent or at your direction.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage is entirely secure, so we cannot guarantee absolute security.

6. Your Choices

You have the following choices regarding your information:

6.1 Access and Correction: You may request access to and correction of your personal information that we hold. To make such a request, please contact us at [contact email].

6.2 Opt-Out: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in the email or by contacting us directly.

6.3 Cookies: You can control the use of cookies through your browser settings.

7. Children’s Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other means.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at support@houseofaura.com.ng

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.